How Outsourcing Works for Existing Businesses

Outsourcing for business owners
Outsourcing for business owners

At some point during your business’s growth, you’ll ask yourself the following questions:

  • How do I know when IT outsourcing can help my business?
  • Once I’ve decided to pursue IT outsourcing, how do I pick the provider that best suits my needs?

To answer these questions, it’s worth investigating the best practices and key reasons that explain why established businesses often rely on IT outsourcing.

  • Reducing operational costs: This usually entails business process automation and implementation of management software to support employees, customers and warehouse needs.
  • Custom ERP (Enterprise Resource Planning) system: custom solutions are iteratively designed with your business in mind, so you don’t have to change the way you work. Moreover, custom ERPs can be as flexible as you want them to be, thus saving you from paying unreasonable fees to customize pre-packaged ERPs.
  • Expanding your business into new markets, i.e. entering the mobile landscape or implementing a brand new e-commerce functionality.
  • Business automation via production-line software and Point of Sale (POS) software: trying to adapt old software to fit your current workflow can be time-consuming and expensive. A more efficient and cost-effective option is to review your business and design the right software to suit your current and future needs.

On the list of key factors that entrepreneurs consider when choosing the perfect outsourcing partner, bringing visible and measurable value to the company is at the top. Other factors include finding an outsourcing partner that will share development and integration risks, and working with a partner that thoroughly understands the company and its underlying integration needs.

For these criteria to align perfectly, your outsourcing provider must be able to ask the right questions at the right time. Thus, gathering and sharing detailed insights into your project’s requirements (provided all relevant NDAs have been signed) is in your business’s best interests, and, ultimately, that of your entire outsourcing venture.

Good outsourcing partners will also adapt to your preferred communication method. If you’re comfortable treating your remote outsourcing team as part of your local staff, you should be able to do so. Conversely, if you prefer to have only a single point of contact, then project managers on the outsourcing side must be able to channel your desires to the remote team and implement changes at your request.

Featured case studies developed for business owners

Sports Broadcasting System

Canada

This project is all about Canada’s undying love for hockey. Our client came to us for a solution to the following dilemma: how could busy parents of young hockey players stay abreast of their child’s performance? The answer? Capture the games on video.

Case study in details

Web-to-Print E-commerce Solution

Australia

Founded in his rural garage in Australia, our client’s printing business has blossomed into a successful company with hundreds of partners and thousands of clients nationwide.

Case study in details

PS Audio Music Manager, Server and Player

USA

Our client, a player on the hi-fi and audio equipment manufacturing scene for over four decades, wanted to ensure that the company he cofounded remained relevant in today’s market. We gladly moved forward with development of several music-management and DAC-device control applications.

Case study in details

Indoor Micro-Positioning Solution

USA

GPS satellite signals aren’t yet reliable enough to penetrate the walls of public indoor environments like malls, entertainment venues, casinos, hotel and resort facilities, and hospitals. Moreover, existing non-GPS solutions are rarely precise — which is why our client’s solution, which boasts a horizontal accuracy of 1-3 meters, has swiftly captured considerable market share.

Case study in details

Chocolate-on-Demand Online Customization Tool

USA

The system’s core component is the Creation Station, where a user starts by selecting a chocolate base and shape, and then selects from a few hundred toppings. After the bar design is complete, the user moves to the shipping and payment screens. For our customer, these latter two pages were most in need of professional development expertise.

Case study in details

Set-Top Box and TV Content Delivery Applications

Canada

Our client, a globally-active Internet and TV provider, offering channels packages for US, Canadian, European and Asian audience. He asked Sibers to build several digital tools for content delivery to end-users, as well as facilitate discovery.

Case study in details

SoundDogs: Online Library and Store for 700 000+ Sound Effects

USA

Back in 1996 our American client, Rob, founded a huge online sound effects library that also contains production music, samples, and loops. Rob started his business long before iTunes appeared, and he is still riding high.

Case study in details

LCD-based Hotel Advertising System

France

Originally developed for one particular hotel chain, the system has since greatly expanded its global footprint, and the client now offers the application as an SaaS that’s used by multiple luxury hotel chains worldwide. The proof is in the pudding: statistics show a spending increase of 23% from each guest who receives personalized advertisements through the system.

Case study in details

MoneyPen CRM and Job Management System

Australia

Our client was an Australian IT specialist tasked by his brother to automate the latter’s service business: electricians and plumbers. Due to excessive paperwork and a sub-optimal workflow, tradies jobs weren’t meeting revenue expectations.

Sibers multi-faceted solution automates a tradies service’s management and tracks all instruments and materials, whether in-facility or on a service car.

Case study in details

Application for Teaching Sports Technique

USA

The solution, based on biomechanical principles, data mining, and statistics, provides athletes with a uniquely effective training tool that is now used in more than 70 sports facilities worldwide.

And in more good news, the training application was featured in The Washington Post, which wondered if the technology could help win an Olympic gold. It not only did just that, but also helped set a new world record!

Case study in details

Ambulance Service Mobile Intranet and Medical Record App

USA

Paramedics gained reliable Intranet access from their mobile devices, and patients received a branded, easy-to-use, time-saving application for their health management. The end-result for the client was increased customer loyalty, higher employee satisfaction, and financial security for the business’s non-emergency transportation branch.

Case study in details

Transfercar Car Relocation

New Zealand

Car relocation is one of the largest cost components for any vehicle rental business. In fact, companies spend huge amounts of money on trucks and trains to move cars between branches. Sibers refined a web service where travelers willing to follow the same route that rental companies use to transfer their cars could get a car free of charge. In return, rental car companies would pay considerably less for car relocation than they would pay to professional “car movers”.

Case study in details

Colorado Timberline B2B Garment Printing

USA

Colorado Timberline’s facilities are now shipping over a million units per year. Sibers’ platform has helped the company position itself among the custom apparel design field’s top players, turning it into a wholesale print-on-garment enterprise offering inkjet printing, sublimation, laser etching and embroidery.

Case study in details

Matisseo Photo Book Publishing Service

France

Matisseo is a popular French photo book publishing service. With Matisseo, a user can create, share and purchase photo books online. Sibers provided the client with four solutions: in-site photo book sharing and preview functions, an online photo book editor, an order processing system, and prepress automation.

Case study in details

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